These billing terms and conditions govern your purchase of goods or services from Krixlo through our website at https://krixlo.com. By placing an order, you agree to these terms and conditions. Please read them carefully before making a purchase.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- PayPal
Your chosen payment method will be charged at the time of placing your order. Please ensure the payment information provided is accurate and complete.
Pricing
- Currency: All prices are listed in US Dollars (USD).
- Price Changes: Prices are subject to change without prior notice due to external factors such as exchange rates, taxes, and supplier adjustments.
- Final Price: The price displayed at the time of your order placement will be the final price charged.
Order Confirmation
After placing an order, you will receive an email confirmation containing your order details. Please review the confirmation carefully.
- Discrepancies: If you find any errors or discrepancies, contact us immediately at [email protected].
Order Cancellation
- Before Shipment:
You may cancel your order at any time before it has been shipped by contacting us at [email protected]. - After Shipment:
If your order has already been shipped, you may be subject to a restocking fee, and you will be responsible for the return shipping costs. Please refer to our Return and Refund Policy for more details.
Returns and Refunds
If you are not satisfied with your purchase, you can return the item within 16 days of the delivery date for a refund.
- Eligibility for Refund:
- Items must be in their original condition and packaging.
- Used, damaged, or incomplete items may not qualify for a refund.
- Shipping Costs:
- Return shipping costs are the customer’s responsibility.
- Original shipping fees are non-refundable.
- Refund Processing:
Refunds will be processed within 8-10 business days after receiving the returned item.
Warranty
All products sold by Krixlo are covered by the manufacturer’s warranty.
- Coverage and Duration: Warranty terms vary by product and manufacturer. Refer to the product’s warranty information for details.
- Claims: If you encounter issues with a product under warranty, contact us at [email protected], and we will assist you in resolving the issue.
Limitation of Liability
Krixlo shall not be liable for:
- Direct, indirect, incidental, or consequential damages arising from the use of our products or services.
- Any damages exceeding the total amount paid for the specific product or service in question.
Changes to Terms and Conditions
We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Any updates will take effect immediately upon posting on our website. By continuing to use our website or services, you agree to the updated terms.
Governing Law and Jurisdiction
These billing terms and conditions are governed by the laws of the State of California, United States. Any disputes arising from these terms shall be resolved exclusively in the courts located in California.
Contact Information
For any questions or concerns regarding these billing terms and conditions, please contact us at:
Email: [email protected]
Our customer service team is available to assist you with any inquiries.